Shipping and Delivery Policy

SHIPPING & DELIVERY POLICY
Last updated April 10, 2022
This Shipping & Delivery Policy is part of our Terms and Conditions (“Terms”) and should be therefore read alongside our main Terms: https://clandestinoscigars.com/terms-and-conditions/.
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
Free Shipping
We offer free __________ shipping on Retail Over $50
Wholesale Over $500.
Expedited Shipping Fees
We also offer expedited shipping at the following rates:
 USPS First Class
3-7		 USPS Priority Mail
2-3 Days		 USPS Priority Mail Express
1-2
UPS Ground
2-7 Days
 UPS Next Day Air
1-2 Days		 UPS Next Day Air Early
1-2
__________
 __________ __________ __________
__________
 __________ __________
If you select an expedited shipping option, we will follow up after you have placed the order with any additional shipping information.
All times and dates given for delivery of the products are given in good faith but are estimates only.
For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and  deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms.
Once your Order is packaged we will send you an e-mail with the tracking information
DO YOU DELIVER INTERNATIONALLY?
We offer worldwide shipping. Free __________ shipping is not valid on international orders.
For information about customs process:
  • Clandestinos Cigars LLC won’t be responsible of custom clearance of any order. Your purchase may be subject to import taxes, customs duties, and/or fees imposed by the destination country. These charges will typically be due once the shipped goods arrive at the country of destination.Clandestinos Cigars LLC does not have any responsibility on these additional charges that may apply.
    The buyer is responsible for obtaining information regarding their country’s laws, regulations, and restrictions that may apply when purchasing our products. By placing an international order, the buyer is responsible for abiding by their country’s laws, regulations, and restrictions.
    If a product is seized and destroyed by the customs, or returned to the United States, we will NOT be responsible for the losses, product, or shipping refunds. It is the buyer’s responsibility to cover the shipping costs when the buyer wishes to have a second delivery attempt after the product is returned to Clandestino Cigars
Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.
ARE THERE OTHER SHIPPING RESTRICTIONS?
Orders shipped once they are processed by the system
WHAT HAPPENS IF MY ORDER IS DELAYED?
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.
QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our Return Policy: https://clandestinoscigars.com/refund_returns/.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:
  • Email: customerservice@clandestinoscigars.com