FAQ

ClandestinosCigars.com sells tobacco products only to individuals who are 21 years of age or older. All customers must pass an external age-verification process provided by a third-party verification service before completing a purchase.

Orders are shipped from Florida, United States. Shipping carriers may include UPS, FedEx, USPS, and other authorized logistics providers. Certain shipping restrictions may apply based on tobacco regulations in specific jurisdictions.

All tobacco sales are considered final. Returns are only accepted in cases where products arrive damaged. Customers must report damaged items within three (3) days of delivery. Photographic evidence may be required. Approved claims will be resolved through product replacement or exchange.

Due to the nature of tobacco products, all sales are final. Refunds are not issued except in circumstances where an order cannot be fulfilled or where damage during shipping has been verified.

Tobacco products sold through this website are subject to federal, state, and local regulations. Customers are responsible for complying with the tobacco laws of their jurisdiction. All products are intended for adult consumers of legal smoking age.

ClandestinosCigars.com is operated by Kubacco Distributors LLC.